聯絡我們
Too many clothes/ bags? We can help you get rid of them.
家裡放了太多不穿的衣物和手袋？讓我們幫你解決！
傳送詳細資訊
Fill in the appraisal form with photos. We will then send you the estimated points for the items within 5 working days.
填寫評估表單並附上物品最新照片。我們將會在五日工作天內將物品的預估價值通知你。
接受預估點數
Once you accept, please send us the items.
一旦您接受我們提供的預估點數，請將物品發送給我們。
確認物件真偽
After screening the actual product, we will give you the final points offer. Tips: Extra points will be given if your item is guaranteed by Z Authenticity Scheme.
在檢查實際產品後，我們將為您提供最終點數值。
點數交易確認
Accept the points in your account and enjoy shopping here.
拿到點數後便可以立即使用點數在平台上消費了！
Once we start delivering your product, we will send you an email with the information of the courier the invoice number. You can simply track your product on their website.
You can enjoy numerous benefits from Free Evaluation, Free Trade and Buy, Free Shipping, 14 days Product Exchange Window, Cheaper Handling Fee, Showroom Appointment to Consultant Service. Extra Z points can also be gained by Transfer, Birthday and Referral points.
The easiest way is giving us your preloved fashion items. However, you and your friends can also transfer Z points among each other if both of you have joined our premium membership. Referral and Birthday points will be added to *premium membership as well.
*Details are shown in the “Join the Club” session
You can return an item in different ways, by choosing to *collect at your door or direct return it to us at our office. You can simply choose the optimum return method and tell us your choice.
Our location:
Room A10, 11/F, Genesis, 33-35 Wong Chuk Hang Road, Hong Kong
*Shipping cost ($50) will be charged if you choose to collect at your door.
OneZhop accept all brands from our brand list. For those which are not available in the list, please send us an enquiry form. Moreover, authentic products in good condition, with minor damages, stains or dirt, are accepted. If any receipts are available, please also provide them to us so as to prove their authenticity.
Same as our returning options, you can choose different options either by collecting at your door or direct pick up from our office. You can simply choose the optimum deliver method and tell us your choice.
Our location:
Room A10, 11/F, Genesis, 33-35 Wong Chuk Hang Road, Hong Kong
