- Free Evaluation on Your Items 免費評估您的物品
- Trade and Buy Product on the Platform 於平台上交易和購買產品
- Standard Local Shipping Fee 本地標準運費
- 7 days Product Exchange Window 7天的貨品交換
- HKD$38 Item Handling Fee HKD$38協理貨品費
- Free Evaluation on Your Items 免費評估您的物品
- Trade and Buy Product on the Platform 於平台上交易和購買產品
- Standard Local Shipping Fee 本地標準運費
- 14 days Product Exchange Window 14天的貨品交換
- 30 HKD Item Handling Fee HKD$30協理貨品費
- Early Access to Sale 最先銷售處理
- Transfer Points 轉移點數
- Birthday Points 生日點數
- Referral Points 推薦點數
- Showroom Appointment 預約陳列室
- Consultant Home Service (X3/yr) 時尚顧問家庭服務
Once we start delivering your product, we will send you an email with the information of the courier the invoice number. You can simply track your product on their website.
You can enjoy numerous benefits from Free Evaluation, Free Trade and Buy, Free Shipping, 14 days Product Exchange Window, Cheaper Handling Fee, Showroom Appointment to Consultant Service. Extra Z points can also be gained by Transfer, Birthday and Referral points.
The easiest way is giving us your preloved fashion items. However, you and your friends can also transfer Z points among each other if both of you have joined our premium membership. Referral and Birthday points will be added to *premium membership as well.
*Details are shown in the “Join the Club” session
You can return an item in different ways, by choosing to *collect at your door or direct return it to us at our office. You can simply choose the optimum return method and tell us your choice.
Our location:
Room A10, 11/F, Genesis, 33-35 Wong Chuk Hang Road, Hong Kong
*Shipping cost ($50) will be charged if you choose to collect at your door.
OneZhop accept all brands from our brand list. For those which are not available in the list, please send us an enquiry form. Moreover, authentic products in good condition, with minor damages, stains or dirt, are accepted. If any receipts are available, please also provide them to us so as to prove their authenticity.
Same as our returning options, you can choose different options either by collecting at your door or direct pick up from our office. You can simply choose the optimum deliver method and tell us your choice.
Our location:
Room A10, 11/F, Genesis, 33-35 Wong Chuk Hang Road, Hong Kong